AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |
Back to Blog
Dobbins inn carrickfergus8/7/2023 After inspection and the unit being fixed this is no longer an issue. As explained with regards to the noise, the milder weather had put pressure on unit and therefore was working longer to reduce temperature causing an issue with the programme. The iron board has been thrown out and replaced, this was an oversight on the housekeeping department and should have been replaced prior to this. Taps have been checked and work correctly. ![]() Shower had a small amount of black on the plastic sealant, which has been replaced. However, will also address your comments on here. I am sorry & not sure why you would not have received as I responded shortly after your stay, once I had reviewed issues and put in place a means to resolve them. I appreciate that this channel is for public reviews of hospitality establishments visited and to act as a guide for potential customers, however I feel this review has no value in its content.ĭear mrrobbie850, I had previously responded to the email that you gave. We take great pleasure in serving our food in the bar lounge & Landings restaurant and feedback is always that it is cosy and welcoming. In relation to the "environment " that you dined in, anyone that visits our establishment or indeed looks on our social media posts will see exactly the areas that we serve food in. The kitchen team also work with, prep and serve fresh food, so the suggestion that the food is not freshly cooked, again is simply untrue. Nor do we serve frozen Lasagne, this is simply untrue, as it is one of our most popular dishes. On your comments regarding the food, it is impossible to cook a steak well done in 5 minutes, even, as you suggested it was done in the mircowave, something I can categorically state we would never do. As is standard all guests are asked if everything is satisfactory with their meals midway through dining, so this would have been brought to our attention, however there is no records of issues as stated in your comments. I would be happy to come back, and look forward to seeing more of the surrounding area next time.…ĭear Webya, I find this post somewhat distorted & questionable, given the severity of your comments on a visit you had back in January, you only now feel the need to post your comments 2 months later? After discussion with the team, no one remembers anyone advising them of any issues of this nature. Staff were local and had good tips and advice to help make the most of the location. We booked late so may have been in one of the rooms needing more attention, so don’t be put off. Would hate to see it ‘modernised’ - the uniqueness is it’s age and obvious character - but small snag jobs on broken bathroom fittings eg are an easy fix that would lift it from a slight sense of neglect to wow factor. I’d have loved to give 5 stars, based on personality, but it just misses based on decor & room fittings. The bar is charming, with a flagstone floor and plenty of interest historically. Location is perfect for easy run from Belfast City, and access via train (5 mins walk and 10 mins trip) to the stunning lighthouse - free - coastal walk. Good to see a range of food, including a full vegetarian and vegan menu (bonus!). The staff were friendly, flexible and helpful throughout, with very good breakfast and evening food service. Thanks to the Dobbins Team for a lovely short break. Akti Imperial Deluxe Resort & Spa Dolce by Wyndham.Hotels near Bangor Northern Ireland Station.Hotels near Carrickfergus Museum & Civic Centre. ![]()
0 Comments
Read More
Leave a Reply. |